Xillent's Total Care Support
means that we take care of it all, from application support to website
support, to the hosting itself. Total Care Support means your
website is guaranteed to be up 99.9% of the time. You will never
have to worry, or even think about, anything relating to your site's
hosting platform. Beyond hosting, Total Care Support means that Xillent experts are ready to answer any questions you might have
about your website. If you have a problem with your CMS, a question
about your search engine ranking, or just need to talk about adding some great
new features to your site, we're here to guide you every step of the
way. Total Care Support means that Xillent is your dedicated
website expert. | Support Type | Project Cost | Support Cost | Uptime Guarantee |
| Custom Custom-level support with 1 hourr each month of consulting time with your project management team. | 20-35K + | $500/mo. | 99.9% site uptime, 100% SJWeb network uptime |
| Plus Plus-level support with monthly documented analytics and SEO stats with your project management team. | 20-35K + | 1K/mo. | 99.9% site uptime, 100% SJWeb Network uptime |
| Basic Basic-level support with 1 hour each month of consulting time with your project management team. | 10K + | $300/mo. | Xillent manages these sites, but they are not hosted on our SJWeb platform. You may host these wherever you'd like. |
| Package Industry focused Packages. Please check our services for more details on our standard packages. | 3-5k + | $100/mo. | Xillent manages these sites. |